Refund policy

Returns and refunds at The Crafty Leprechaun

Our promise on mistakes

If your order arrives with a print issue or a design flaw — something wrong in how we made it — contact us and we will remake it right.

Personalized items

Anything made with a name or your custom photo is made for one person, so all sales are final on personalized items. If we made an error on a personalized item, the remake promise above still applies.

Damaged or wrong items

Please inspect your order when it arrives. If an item is damaged, defective, or we sent the wrong item, contact us right away and we will make it right.

Other items

For non-personalized items, contact us before returning anything to ask about return options. Items must be returned in the same condition they were received. For change-of-mind returns, you are responsible for return shipping costs. If your order was local pickup, non-personalized items can be returned in person — just bring the item back, no shipping involved.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method. Your bank or payment provider may need additional time to process and post the refund.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To start a return, ask about an exchange, or report a damaged item, contact us at thecraftyleprechaun3@gmail.com.